This course shows students how to use the Microsoft powerful, all-in-one communication tool: Lync. Over the course of this video, students will understand how to use the interface, manage contacts, and set important defaults. Additional time will be spent learning how to communicate via instant message, email, audio or video calls, and live online meetings. Students will also learn more about Lync's seamless integration with Microsoft Office.

This course is self-paced, interactive, accessible for up to a year, and comes with a certificate of completion.

In this course you will learn a 9-step process to help you brand yourself and your business so you stand out in your industry, and attract the best clients more easily. This course will help you better understand what branding is, why it’s so important for service professionals, and how to do it for yourself. In addition to video lessons, this course includes real world examples, interviews with other service pro’s who have successfully branded themselves, and handouts and worksheets to help you apply what you’re learning to your business. Follow the steps and you’ll walk away with a unique and compelling brand you love, that makes all of your marketing work harder, and helps you get known and attract clients more easily and effectively.

This course is self-paced, interactive, accessible for up to a year, and comes with a certificate of completion.

This course will take approximately 30-40 minutes to complete.
Most supervisors hate giving employee evaluations, but it's probably because they've never been trained on how to do them right. Here's your opportunity to correct the following:

Employee discussion of raises and reviews

How to review employees you don't like

Maintaining objectivity and consistency

Making evaluations heavy on specifics, light on generalities

Keeping an employee file

Communicating performance problems

Mixing the positive and negative

Explaining business impact of employee behavior

Keeping performance evaluations separate from employee's status

Avoiding speculation, sticking to what you know

Importance of honesty in evaluations

This course is self-paced, interactive, accessible for up to a year, and comes with a certificate of completion.

Understanding Food Safety Basics (Pre-Course to "POP Food Safety Inspector")

This is a pre-course for "Becoming a POP Food Safety Inspector", where you will learn how to perform a Health Department Self-Inspection in a POP environment.

During this course, you will gain basic knowledge of the risks and causes of Foodborne Illness and how this affects our customer's health and our business.

Each section will focus on learning the "CCP's - Critical Control Points" to ensuring proper food safety handling and includes a short knowledge check, to help you identify which food safety areas that need additional review.

This course is self-paced, interactive, accessible for up to a year, and comes with a certificate of completion.

This video introduces the concept of the sales funnel and offers tools to assist in managing sales for your small business. Applied properly you can begin predicting sales for your business in 30 - 45 days.

This course is self-paced, interactive, accessible for up to a year, and comes with a certificate of completion.