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comingtompicspacerTeaching Managers to Empower
It begins with the belief that those who support you often contribute more to quality than you do
by Jeff Dewar



The Baldrige Performance Excellence Program includes employee empowerment as an integral part of its criteria. The word "empower," or one of its derivatives, appears seven times in the criteria in reference to workforce development, yet it remains one of the most elusive elements to embrace. [ full story ]

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Quality Digest Live
May 3, 2013

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TOP FIVE

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BRAINGAMES

HERE'S A THOUGHT...

"Creativity, as has been said, consists largely of rearranging what we know in order to find out what we do not know."
George F. Kneller

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ODDS & ENDS

Room with a multicolor view
French hotel commissions graffiti artist to brighten up the place.

The future of work
Quantified employees, pop-up workplaces, and more telepresence.

Rare caterpillar resembles Donald Trump's hair
Bigwig bug found in Amazon rain forest.

IMAGE OF THE WEEK

Yan Ming takes a wry look at China, part of the "Country of Ambition" series.


FEATURE

comingtompicspacerMultiple Control Limits
A long shot, or just a bad slice?





When you work within a continuous improvement culture, it might seem that one does not want to look back. After all, as systems improve, old data may no longer be relevant for the current process, and keeping it around—like keeping old love letters—may someday get you into trouble. [ full story ]


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buttonadpic spacerCorrective & Preventive Action Training
Now Online








When applied properly, Corrective and Preventive Action (CAPA) is the path to improved effectiveness of your organization's management system. Learn how the CAPA process can enhance customer satisfaction, and result in measurable improvement to your business.

Learn more & register for the new eLearning now.


FEATURE

A black swanspacerWhen Robots Do the Heavy Lifting
Improving quality and safety while reducing costs




Lift trucks are one of the most important transport vehicles for goods at almost all companies. Automating the functions of a manned lift truck to positioning, monitoring, tracking, and identification enables fewer accidents, less material damage, higher productivity, and best-practice standard operating procedures. [ full story ]


FEATURE

comingtompicspacerNIST Measurement Tool on Target for Fast-Growing MEMS Industry
Test chips promote greater interoperability among different brands of consumer electronics



The market for miniature, hybrid machines known as MEMS, which are microelectromechanical systems, is diversified, and the National Institute of Standards and Technology (NIST) has introduced a long-awaited measurement tool that will help designers, manufacturers, and customers see eye-to-eye on eight dimensional and material property measurements that are key to device performance. [ full story ]


NEWS — PRODUCTS — EVENTS


COMING TOMORROW

comingtompic spacerWhat's Happening With ISO 9001?
Stakeholders have offered suggestions for the upcoming revision




By now most people are aware that ISO 9001 is in the process of being revised. Reactions from users range from mild curiosity to excitement to extreme trepidation.

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