In our Jubilee issue we focused on smart TV, this time around it is the turn of smartphones. Although smartphones are firmly embedded in our day-to-day lives (while smart TV is an emerging technology), innovation continues in this area with the major brands scrambling to capture market share. A recent article from Business Insider about Apple’s new iPhone 5 provoked a lively debate, with many focusing on the size difference between the iPhone and the latest offering from rival Samsung, the Galaxy S3. So does size matter? And, as touched on during the debate, does Apple’s ‘ecosystem’ – its support network of stores, apps and related products – mean that many customers will remain loyal to the brand? The debate raises many interesting marketing issues in terms of new product development, branding and those intangible benefits that are often at the heart of a purchase decision.
At Innes Associates, we enjoy working with clients to ensure that their businesses make the most of all the exciting technology we now have at our fingertips. When we develop a new website, for example, we can ensure that it is 'responsive' - meaning it will adapt to being viewed on different platforms such as mobile 'phones and tablets. Although the channels through which we communicate are becoming ever more sophisticated, our goal remains the same: To get our clients’ messages across in an accessible and appropriate manner.
Read the full Business Insider article here.