First, on behalf of ProDPI & Softworks (makers of Roes for all Labs) we would like to apologize for any inconveniences that you have experienced with ProDPI roes. Over the past year there have been numerous changes to Java causing many issues with ProDPI roes.
We have created a Roes support section in the ProDPI Knowledge Base that includes many of the errors we have encountered and how to fix them. Please check into:
If you are unable to locate a fix in our Roes Support section please contact us and we'll do our absolute best to get you up and running.