Having trouble viewing this email? If so, view this newsletter online: October 2011 Newsletter. Dear Friends, I am thrilled to release a new eBook,

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Having trouble viewing this email? If so, view this newsletter online: October 2011 Newsletter.

Dear Friends,

I am thrilled to release a new eBook, "Think Outside The Survey: 14 Methods for Customer Insight." I have been working on this for weeks, and hope you find it a valuable resource. Download here.

See below for more news, and some special offers. And don't miss the short article on presentation tips near the bottom.

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Online Market Research Techniques for Customer Insights: A 4-Week eLearning Boot Camp

If you have not signed up yet, there is still time! This eLearning course covers online surveys and methods for understanding customer attitudes, behaviors, and needs.

Each week's real-time, 90-minute online class covers essential elements of market research design, takes place in the convenience of your own home or office, and gives students direct access to the instructor, quizzes, downloadable checklists, reference materials, a playback link to each class for review as desired, and even a Q&A session.

Boot camp starts on October 25th! Full details here: LINK.

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Mobile Marketing & Social Media Extravaganza

We've teamed up with the VT/NH Marketing Group to bring you a very informative seminar. Join us on November 4th to hear more about Mobile Marketing: How to Leverage the Coolest Tech Tools for Business Success and...... Social Media: Fast! Faster! Fastest! Speedy Insights into Customer Needs, Behaviors and Attitudes

Date: November 4, 2011
Time: 9:30 AM - 3:00 PM
Location: Concord, NH

Click here for more details.

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Rent-a-Researcher Updates

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Currently available research freelancers:

Experienced quant project manager. 15+ years data collection and supplier management, including international trackers. $90/hour. Code Rkstr1123.

Skilled stats pro. SPSS and Sawtooth, 10+ years’ experience. $87/hour. Code Rkstr1145.

Fantastic research interviewer, skilled at executive interviews. 20 years’ experience with many topics, including B2B, tech, many more. $120/hour. Code Rkstr1118.

Survey specialist. Questionnaire design, survey programming in many tools, basic data analysis. $85/hour. Code Rkstr1103.

Research writer. This is a real pro who can make your research come to life in words. $85/hour. Code Rkstr1126.

All of the above are currently available at an hourly rate, which may be negotiable depending on the length of the assignment. Invoicing and insurance provided by Research Rockstar LLC. Except in the event where the freelancer is located near you, most engagements are remote/telework. For more details, email CLeonard@ResearchRockstar.com.

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Presenting Research Results Like a Pro: 3 Tips for Rave Reviews

The data is collected, the analysis is complete, the visual displays polished, and the handouts lovingly crafted. You’ve done the hard work, now it’s Show Time! It’s time to bring the results to life for your audience — the colleagues who will use your work to inform important business decisions.

But wait! Before you cue the curtain, take a few minutes to consider these three ideas that could spell the difference between rave reviews and artistic obscurity.

1. Address likely criticisms before they do. Be sure to describe the sample population to your audience in the first 10 minutes of your presentation; state the sample sources and the qualification criteria. When research cynics don’t like the results they will often proclaim, “You must have done research with poorly qualified participants.” Hopefully that wasn’t the case, and you’re confident the respondents were qualified. Still, you need a preemptive strike early in the presentation to address likely concerns clearly.
2. Celebrity endorsements work. An executive from your company is sort of a like a celebrity, so encourage them to make a cameo appearance for the presentation. Prepare the endorser to make sure she or he is ready to make a statement about why the research is important and how the team members should seek to apply it.
3. Don’t stress if you have “BAD” news: It’s a good idea for anyone presenting research results to remember that you are only the messenger–and we don’t shoot messengers. You’ve created a research project that gathers and presents the attitudes and behaviors of customers and prospects. If response starts to get heated, simply remind them that you are sharing the results and are happy to discuss how best to interpret them.

As the virtual curtain falls and the lights come up, take a look at your audience. Accept their applause graciously and answer the inevitable flurry of questions. If you’ve done the research carefully, and followed these points during your presentation, they’ll all be taking away something of value from your performance. And you, my friend, will have enjoyed your moment in the spotlight.

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Our Online Market Research Training Classes Now Come With a Back to (Research) School Discount!

Have colleagues who could use some convenient market research training? Click here to view our current online training brochure. All our classes can be taken at any time of day, any day of the week, and are easily viewable from any flash-enabled web browser. Classes include 30 day access (watch as often as you like), and most include interactive exercises.

Here’s a discount coupon code for you to use on your next Research Rockstar online class purchase. Just use the code Fall20 by Oct 28th, and get 20% off any Research Rockstar class.

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That's all the news for now. Do let me know if you have any questions or comments.

Sincerely,

Kathryn
508.691.6004 ext 705

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About Research Rockstar
Research Rockstar delivers on-demand training and tools to busy professionals seeking Market Research excellence. Our clients are buyers and users of market research services—people who need to find, buy, and manage market research resources. In addition to online training materials, on-site workshops and speaking engagements are available.

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