The Newsletter of Chestnut Ridge PediatricsSpring 2014 In this edition... ▪ Chestnut Ridge Pediatrics Earns National Recognition for Patient-Center

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The Newsletter of Chestnut Ridge Pediatrics

Spring 2014

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In this edition...

Chestnut Ridge Pediatrics Earns National Recognition for Patient-Centered Care
Allergy Season - 4 Tips You Need to Know
Meet the Doctor: Jill Stoller MD - Child Health Champion and Dog Trainer!
Yes, We Are Open! Office Hours and Reaching a Provider After Hours

Reminder - now is the time to call our office (201 391 2020) or contact us through our website to schedule your child's school, camp or sports physical exam.

A happy and healthy spring to everyone from Chestnut Ridge Pediatrics! We made it through the winter!

Chestnut Ridge Pediatric Associates

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Chestnut Ridge Pediatrics Earns National Recognition for Patient-Centered Care

The National Committee for Quality Assurance (NCQA) announced that our practice has received recognition from the Patient-Centered Medical Home (PCMH) program for using evidence-based, patient-centered processes that focus on highly coordinated care and long-term participative relationships. The practice is recognized at level three of the program, the highest achievable level. The program’s standards emphasize enhanced care through patient-clinician partnership.

“We are thrilled to be certified in the Patient-Centered Medical Home program,” said Dr. Mark Mandel, who coordinated the practice’s certification efforts. “We are focused on building and strengthening long-term relationships with patients. Our medical staff and office staff work hard each day to provide quality, compassionate care to our patients.”

How has your experience been with Chestnut Ridge Pediatrics? We would appreciate it if you would take a few moments to share your experience with our practice by posting a review on Google+. This feedback helps us improve our ability to provide you with the best service possible.

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Allergy Season - What You Need to Know

With spring allergy season upon us, here are some tips that may help your child cope with the most common spring allergens.

Treat allergies early - The time to start seasonal allergy medication is likely now. This avoids a snowball effect of symptoms which can happen when treatment is delayed. Schedule an appointment with our office to discuss the best strategies; most children with seasonal allergies can be treated in our office and do not need to see an allergy specialist.
Control your environment - Consider using a HEPA air filter for your home and change air filters frequently.
Check pollen and mold counts - Sites such as pollen.aaaai.org are useful for following pollen counts in our area
Natural allergy remedies - Neti pots and other sinus rinse devices work well to help with nasal congestion.

For more information, visit healthychildren.org for a comprehensive review of seasonal allergies in children.

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Meet the Doctor: Jill Stoller MD - Child Health Champion and Dog Trainer!

We bet you didn’t know that Dr. Stoller has a second career as an amateur dog trainer! When the Stoller family’s first dog, Rosey, passed away from cancer at the ripe old age of 14, Dr. Stoller knew a new dog was needed to make the family whole again. The Stollers welcomed Tia, a mixed-breed rescue who was found abandoned in the woods in South Carolina and saved from a high-kill shelter by a rescue group from Long Island.

Tia was eight months old when she joined the Stoller family in December of 2012. Dr. Stoller didn’t quite realize what she had gotten into. Though Tia was very friendly to both people and other dogs, she was a bit of a ‘wild child’ and it was clear that she would need a lot of training. Tia also thought the Stoller’s cats were fuzzy toys to chase around the house! So Dr. Stoller found a good obedience trainer and also started Tia in dog agility classes to try to harness all that extra energy.

It became immediately evident that this was one smart and talented dog. Tia enjoyed both the obedience and agility work, and the training created a very special bond between owner and dog. Tia and Dr. Stoller started competing in Rally Obedience Shows in the fall of 2013. Rally Obedience is a competition sport in which the team (owner and dog) follows a course of 18-20 exercises and they are judged on the precision and speed with which they complete the course. There are a variety of different difficulty levels and ways to achieve ‘titles’ in the sport. After competing for only three months Tia ended 2013 as the 3rd best dog in the national ranking of Rally Obedience Level 2. Tia and Dr. Stoller are proud of their ribbons and awards, but it’s the fun time they spend together that is the true reward.

For information about teaching your dog how to behave around children, here's a great article from the ASPCA.

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Yes, We Are Open! Office Hours and Reaching a Provider After Hours

As pediatricians (and parents too), we understand that health issues can occur at any time. Chestnut Ridge Pediatrics offers expanded patient care hours to serve our families, and our providers are available 24/7 for after hours advice.

For newer families to the practice, here is a list of when the office is open, and information on reaching a provider after hours:

Telephone advice hour: Monday - Saturday, 7:30am - 8:30am - call our office at 201-391-2020 to speak with a provider, get healthcare advice, or schedule an appointment for a same day visit, usually that morning.
Weekday hours: Monday - Thursday, 8:30am-11:30am, 1pm-7:30pm. Friday, 8:30am-11:30am, 1pm-5pm
Saturday hours: 8:30am-11:30am
Sunday/Holiday hours: By appointment with the on-call doctor, please call the on-call doctor between 8-9am Sundays and Holidays to schedule an appointment for urgent medical issues.
After hours: Contact our answering service (call 201-391-2020 and follow the instructions). A provider will call you back as soon as possible.

If your child is having a medical issue after hours, please contact the on-call provider for the best advice on treatment options. Many ER and after-hours clinic visits can be avoided by contacting our providers for medical advice.

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"Like" Us on Facebook

Chestnut Ridge Pediatrics has our own Facebook page! We encourage you to "like" us on Facebook where we will post important office announcements, office closings due to inclement weather, interesting pediatric-related links, and other important information.

Please also consider reviewing our practice on Google+. This feedback helps us improve our ability to provide you with the best service possible.

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